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FAQ
Our soaps
What makes SOAPBOTTLE SOLIDS unique?
Our natural body bars feature harmonious colors, carefully curated scents, and nourishing formulas.
To increase convenience, all soaps come in our signature design that allows the soaps to be hung with a ribbon in your bathroom. Additionally, our 150g body bars are bigger and hence more long-lasting than a 'common' soap.
Last but not least, we are manufacturing in a traditional German soap factory, using high-quality ingredients.
How do soap bars compare to traditional liquid soaps?
Our solid soap bars offer a sustainable and effective alternative to traditional liquid soaps, and here’s why:
Just as Hygienic - Contrary to common belief, bar soap is just as sanitary as liquid soap. Studies show that bacteria on bar soap are unlikely to transfer to your skin and are equally effective in preventing disease.
More Sustainable - Bar soap is highly concentrated, requiring far less water during production. Did you know that approximately 12 oz of liquid soap is equivalent to just 3 oz of bar soap in terms of usage? Plus, our bars eliminate the need for single-use plastic bottles and pumps.
Better Lather, Less Effort - Bar soap lathers faster and more effectively compared to liquid soap, which is often “watered down.” With our thoughtfully designed bars, you can hang them in the shower, making them easy and convenient to use.
Fewer Synthetic Ingredients - Liquid soaps often rely on synthetic surfactants, preservatives, and stabilizers to maintain their shelf life and consistency. Our bars use minimal, high-quality ingredients like olive oil to nourish your skin while keeping your routine as natural as possible.
Travel and Storage-Friendly - No leaks, no spills, and no hassle. Our solid soap bars are lightweight and easy to transport, making them perfect for on-the-go lifestyles.
By switching to solid soap, you’re not just reducing waste—you’re choosing a product that works just as well, if not better, while aligning with your commitment to sustainability.
Are your soaps 100% plastic-free?
Absolutely. SOAPBOTTLE SOLIDS are designed to reduce waste and eliminate the need for single-use plastic packaging.
Are they vegan and palm oil-free?
Yes!
Are your products biodegradable?
Yes, our soap bars are biodegradable and crafted to minimize environmental impact.
What are the key ingredients in your soap bars?
Our soaps are all manufactured on a base of high-quality olive oil from Greece. In addition, each soap is enriched with its own specific features using natural, skin-friendly components.
Take a look at our product page where we describe all the ingredients of our three bars.
Are your products suitable for sensitive skin?
Currently, our bars are not specifically formulated for sensitive skin due to the use of synthetic fragrances. While we carefully select our ingredients to ensure high quality and safety, we recognize that sensitive skin requires extra consideration.
The good news? We're already planning to develop a bar specifically for sensitive skin in the near future! Once we successfully launch our current collection, creating a gentle, fragrance-free bar is one of our top priorities.
Thank you for your understanding and for joining us on this journey—your support helps us innovate and grow!
Do your soap bars contain synthetic fragrances?
Yes, we use premium fragrance blends inspired by nature and sophisticated perfumery to achieve a refined sensory experience.
Approximately 2% of the soap bar is spent on the fragrance. This is one reason why our soaps are not made from 100% natural ingredients. But we simply couldn't resist a stand-out fragrance. And even though the perfume is not based on natural ingredients, we ensured that it is biodegradable and does not harm the environment.
Do your soap bars contain synthetic dyes?
We use almost 100% natural dyes, including iron oxide pigments — a group of colorants derived from natural elements like iron.
The colors of the soaps look different than on the website. Why?
Due to the coloring with natural pigments, variations in color may arise. But see it like this: every soap is unique!
Where are SOAPBOTTLE products made?
Our products are thoughtfully crafted in collaboration with trusted partners in Europe, ensuring high-quality and sustainable production. Our soap bars are manufactured near Heidelberg at Germany's oldest soap factory.
What are the dimensions of a SOAPBOTTLE SOLID bar?
The 150g body bars are approximately 11cm x 5.5 cm x 2.5cm in size and therefore a lot bigger and more durable than a “normal" soap.
Usage & Care
How to use SOAPBOTTLE SOLIDS?
To use our solid soap bars, wet your hands and lather the soap between them to create a rich foam.
Apply the foam to your body, enjoy, then rinse.
Hang the soap bar by its attached ribbon – but not directly under running water 😉 – to let it dry thoroughly between uses, keeping it fresh and durable.
#LatherRinseReduce
How long does one bar last?
The lifespan of a bar depends on usage, but typically one bar lasts around 2-4 month with regular use.
How do I store SOAPBOTTLE SOLIDS?
Hang it with your ribbon! ;) Or just keep your bar on a soap dish or a well-draining surface to allow it to dry between uses. This will help extend its lifespan.
How do I thread the ribbon through the soap?
The ribbon makes it easy to hang up the soap in your shower. This way the soap bar dries quickly after usage.
Make sure that the soaps do not hang under the water and dry well after usage to prevent the typical splintering of soaps.
Here is how to attach the soap bar to the ribbon in our signature design:
The ribbon is produced in a traditional german ribbon weaving mill. As we do not use any plastic, the ends of the ribbon cannot be welded and will fray. It is best to tie a knot at the end after you have threaded it through the soap.
Where can I hang my soap?
Be creative and find a good spot in your bathroom!
How about the shower curtain rope, a hook on the wall or ceiling, perhaps a construction of your shower wall?
In the future we want to offer hooks for this purpose as well :)
Why don’t you offer hooks since this is part of your proposition?
Good question and we feel you!
Unfortunately this was too expensive to realize for this first batch. Moreover as we are a design brand we want these hooks to be designed by us. So we kindly ask for a little patience.
Why is the ribbon fraying?
The ribbon consists of 100% cotton material. Since no plastic is used, the ribbon ends are not welded and may fray.
Secure by tying a knot after threading through the soap.
Why is it important to let the soaps dry well after use?
Make sure that the soaps do not hang directly under water and dry well after usage to prevent the typical splintering of soaps.
My soaps are splintering. Why?
If soaps are exposed to excess moisture, they tend to splinter.
To prevent this, make sure that the soaps do not hang directly under the water and dry well after usage.
Ordering & Shipping
Which countries do you ship to?
How much does shipping cost?
Shipping costs and delivery times vary by location. Have a look at our Shipping & Return policy
Why does shipping cost something?
As a young company, we cannot cover these costs yet. Yet, we encourage thoughtful shopping— not just for sustainability. Free returns often lead to unnecessary shipments with a significant environmental impact. Thank you for your understanding and support!
What makes your packaging sustainable?
Our 2-in-1 gift box is designed with sustainability at its core:
FSC® Certified Paper – The materials we use come from responsibly managed forests, ensuring the protection of biodiversity and natural ecosystems.
Eco-Friendly Inks – Printed using inks that are better for the planet, minimizing environmental impact.
Locally Produced – Crafted in the Netherlands to reduce transportation emissions and support local craftsmanship.
Innovative Design – It’s a shipping box and gift box in one! Simply tear off the front with the shipping label along the perforated line, and voila—a beautiful gift box ready to impress. This thoughtful design eliminates the need for additional gift wrapping, reducing unnecessary waste.
Can I pre-order the SOLIDS collection?
Yes! Pre-orders will be available soon. Be the first to know by signing up for our newsletter.
What is your return policy?
Due to hygiene reasons, we cannot accept returns of opened products. However, if there’s an issue with your order, please reach out to us, and we’ll be happy to help.
More about our shipping & return policy.
Business & Collaborations
Do you offer wholesale or corporate gifting options?
Yes, we provide corporate gifting for the holidays and wholesale partnerships. Contact us at info@soapbottle.com for more details.
How can I become a stockist for SOAPBOTTLE?
We’d love to collaborate! Reach out to us at info@soapbottle.com to discuss partnerships.
Other Questions
Why did you switch from the liquid SOAPBOTTLE concept to solid bars?
After extensive research and development, we realized the need to take more time for our original liquid-in-a-packaging-made-from-soap-product. In the meantime, we decided to launch SOAPBOTTLE SOLIDS, offering the same design-forward, eco-conscious values in solid form.
Where can I find updates and information about the original SOAPBOTTLE liquid concept?
We’re still working on it! Sign up for our newsletter to stay updated on its progress. Here you can find information about the concept.
How can I contact your customer service team?
You can email us at info@soapbottle.com, and we’ll get back to you within 1-2 business days.
I have feedback! How can I share it?
We’d love to hear from you. Send your thoughts to info@soapbottle.com or drop us a message on Instagram at @SOAPBOTTLE_official