Privacy policy

Privacy Policy & Cookies

Last Updated: February 12, 2025

SOAPBOTTLE respects your privacy and is committed to processing your personal data in accordance with the highest legal and ethical standards. This privacy policy explains how we collect, use, and protect your personal information when you interact with our website, social media, and services. 


Your Personal Data 

When you register, place an order, or interact with our website, any personal information you provide will be treated confidentially. This includes details like your name, address, email, and payment information. 

Purpose of Processing

We use your data to process orders, manage returns or exchanges, and address any related issues. By accepting this policy, you consent to SOAPBOTTLE using your information to: 

  • Complete your orders and manage customer service inquiries. 
  • Send tailored updates, such as special offers, invitations, or newsletters. 
  • Improve your shopping experience on our website and social platforms. 

You can opt out of marketing communications at any time. 

Payments & Security

Payments are securely processed through a third-party gateway provider. Sensitive information, such as credit card details, is not stored on our servers. 

Meta Pixel & Advertising

To improve your shopping experience, SOAPBOTTLE uses tools like the Meta Pixel, advanced matching, and Conversions API. These allow us to share customer activity data with platforms like Instagram and Facebook for better insights and relevant advertising. 

  • Customer Control: You can disconnect this data from your Facebook account by adjusting your Off-Facebook Activity settings in your Facebook preferences. 
  • Meta Ads: To learn how Facebook uses personal data for advertising and to adjust your settings, refer to Facebook’s resources. 

We ensure our privacy policy reflects how your data is shared and used with third parties like Meta. 

Cookies

Our website uses cookies to enhance your browsing experience. These small files help improve navigation and enable features like adding items to your shopping cart or completing orders. 

If you prefer not to receive cookies, you can adjust your browser settings to block them or receive a warning before they are stored. Please note, some website functionalities may not work properly without cookies. 

For more details, visit Shopify’s Cookie Policy.

Your Rights 

Access and Updates 

You have the right to access and correct your personal data. If your details change, please notify us promptly to ensure accuracy. 

Unsubscribe 

To stop receiving communications, you can: 

  • Click the "unsubscribe" link at the bottom of our emails. 
  • Contact us at info@soapbottle.com

 

Questions or Deletion Requests 

If you have questions about your data, need assistance unsubscribing, or wish to have your data deleted, please reach out via info@soapbottle.com

Changes to This Policy 

SOAPBOTTLE reserves the right to amend this policy at any time without prior notice. Please check back regularly for updates. 

Thank you for trusting SOAPBOTTLE with your information. We are dedicated to providing a safe, seamless, and enjoyable experience for all our customers. 

Contact Information

If you have questions, concerns, or requests regarding your data, you can reach us at:

SOAPBOTTLE company B.V.
BOX A8597 | Keurenplein 41 | 1069CD Amsterdam | The Netherlands
Email: info@soapbottle.com

Thank you for trusting SOAPBOTTLE with your personal information. We are committed to ensuring a safe, seamless, and enjoyable experience.